• Education
• Multi-tenant
• UI/UX
• Cloud Migration

The challenge

North Shore Coaching College (NSCC), a renowned international educational institution headquartered in Sydney Australia, sought to upgrade its existing student enrolments and management systems as the previous solution had reached its end-of-life. Additionally, our UI/UX specialists and business analysts identified opportunities to introduce more user friendly workflows to reduce the burden on administrative staff effectively cutting overheads and enabling greater scale. All in all, it was evident that there was value in conducting a complete overhaul of their current array of student enrolment administration systems.

NSCC's overarching goal was to provide a more engaging and efficient experience for key stakeholders across their 65+ campuses throughout Australia and Asia including:

• Parents (the paying customers)
• Campus Directors (an important revenue source)
• Educators
• Students
• Campus Administrators

The solution

Exogee was selected as NSCC's technology partner to implement a brand-new multi-tenant bespoke software solution to support their network of 65+ campuses across Australia and Asia.

Working in close collaboration with key NSCC stakeholders, Exogee conducted interviews with key college management and key personnel. Exogee also conducted a detailed analysis of NSCC's existing systems and their functionality. From that analysis, an in-depth, modern and user-friendly user-experience was conceived, socialised and ratified by all stakeholders.

Exogee then put to work its professional expertise in cloud architecture (AWS), UI/UX design, software engineering, business analysis and software testing (QA) to build a world-class custom-built enterprise solution.

The result was a comprehensive web-enabled enrolments management system that:

• provides streamlined visual tools to manage student-to-class-to-classroom-to-teacher assignments all from one screen
• provides an accounts function that keeps track of monies owing and paid as well as processing refunds and offline payments (cash/cheque) and online payments
• provides the capability to generate and send invoices and receipts to customers electronically
• gives teachers the capability to take student attendance digitally via their smartphones
• runs authorisation rules ensuring that data from one tenant is not visible nor accessible to other tenants

Before the new system could be put into active service, all data (students, enrolments, payments and related data) needed to be cleaned, transformed and written to the new system. This required a deep understanding of how each data element relates to the operation of NSCC's day-to-day business as well as experience and expertise migrating data between enterprise systems.

The technology stack employed includes open source tools and components such as Graphweaver, NodeJS, React.js and PostgreSQL. It also integrates with payments providers to offer real time online payments to customers. AWS managed services were leveraged to ensure security best practices and reduce the time to build. Continuous integration and continuous deployment (CI/CD) practices were employed to reduce the possibility of human error and to structure releases.

Exogee managed the Agile delivery effort from initial conception, analysis, design & architecture through to build, QA and delivery. Throughout the agile process, key stakeholders were kept informed and up to date via regular reporting on budget, progress and tracking of scope changes and effort remaining.

The value

• A variety of legacy systems have now been replaced and merged into a single solution simplifying the experience for end users and reducing IT maintenance overhead. It also means that users now only need a single set of credentials to access the systems and perform their duties
• Class attendance records are now digitised resulting in quick reporting of any absences to parents
• The user experience (UX) has also been optimised to make onboarding of new students quicker, easier and less error-prone
• Extensible and flexible architecture:
  • takes advantage of the latest horizontally scalable serverless cloud technologies that scale in and out depending on demand; hyper scalability during peak time and super low cost infrastructure when demand is low
  • provides superior extensibility supporting future enhancements to be catered for without any major refactoring of the chosen architecture
• Modern security practices ensure:
  • data is only accessible by authorised parties
  • payments - whether it be card, cash or online - are conducted safely and securely
• The new platform ensures NSCC maintains their competitive advantage and expands their operations through significantly greater operational efficiency and a better user experience. Bigger, Better, Faster & Cheaper